This is seriously the most unprofessional place I've even had to deal with. Came in at 11:30am 3 hours later the realize I'm pregnant 4 hours later they confirmed they had a problem with the system and couldn't do anything for me
PCHC is a Federally Qualified Health Center, (FQHC) for short. This means that it is federally funded by the government to provide healthcare to people in the community. No one is turned away. I am starting with that explanation to make the following point: This clinic gets funded irrespective of the monies people pay to the clinic. What I am saying to you is that if they try to charge you over $40, walk out and go somewhere else. They are federally funded, and probably get reimbursed/paid based on the number of patients they see. The less patients they see, the less funding they get.
Prior to me visiting this facility (when I made an appointment), they said that the most I will pay is $40. I will tell you outright: Save your money and visit Planned Parenthood. The most Planned Parenthood will charge you is $75.00. SAVE YOUR MONEY.
Now, I was charged a total of $115 to see a doctor. JUST TO SEE A DOCTOR, not even for the actual service may I add. Bear in mind: The woman who takes the paperwork that you fill out CHANGED my income by hand (is this legal), on the paperwork. Also, when I spoke to the social worker, he said that and I quote "the next time you visit the center, we will charge you $115," so I asked if I will be charged $115 for the visit I was making, and he said "No." He said that "as a courtesy, they will charge me $23-33 for the visit." I'm quoting this so you now how razor sharp accurate I am with what went down.
So, try to get as much checked out in your one visit so that you don't have to go back to this crummy clinic.
But, I got the last laugh because I got a ton of services done for my money's worth. I won't be specific, but I really have no need to go back to this clinic because I got everything taken care of in one visit.
It's very hard to get these people over the phone.. worst clinic ever. I don't recommend no one to even go here because the gals at the front desk can be rude at times
The told me I need to have a tooth pulled under IV and oral surgery when I went to St. Joseph's Dental Clinic, they filled it in an hour fine! On top of that they told me last night that I could come in as a walk in today at 8:30am today because I have a dental emergency. I went there waited two hours to find out, "they would not see me, even tough they said they would." THey told me," they are over booked full (but there was not one person in the office.) Last year a Dr. Diamond at this (Clinton Health Center on PResidential Blvd) gave my teeth a cleaning and told me "Jill, you have no cavities), when I went to St. Joseph's yesterday they told me I had tons of cavities so Dr Diamond lied to me. Also, after he cleaned my teeth, I had pain like he put holes in them immediately after the cleaning and this is when the pain started. This mysterious Dr, DIamond is no where to be foundl
Let me say this OUTRIGHT: Save your money and go to Planned Parenthood. They will give you accurate information, and they won't waste your time.
Secondly, the woman at the counter, who upon entering the clinic didn't even acknowledge me, now smirks in my face when I have to pay $115. Now she wants to be smiling in my face to see if I have the money. Okay, I have the money. Do yourselves a favor and go to Planned Parenthood.
The people at the front desk are very unprofessional and hateful. Today is 10/14/15, and I have been going to this clinic since I was a baby. My mother was divorced and was left with three children, so naturally she took us to a clinic to get the health care we all needed. Today of all days, they were rude to me, denied me service, and degraded me on the phone with my mother. I asked one of the women to speak to my mother on the phone, to clarify why I am there and any issues they had that I could not answer. She took my phone and she put it facedown on her desk. As if to have my mother talking to herself. She joked about it with her friends, and laughed about it in my face. I hope she reads this and understands that her job is to help people and that she works in a clinic for a reason. You are not better than anyone, so please be a human and help another fellow human out -- someone who is experiencing pain with her teeth. I would never wish such hateful feelings on another human being. Just because you hate your job, doesn't mean you shouldn't act like a woman who doesn't care about the people begging for help in front of her. I will be taking my business elsewhere, and I advise everyone who reads this review to do the same.
Paterson Community Health Center Inc is a US Hospital based in Paterson, New Jersey. Paterson Community Health Center Inc is located at Clinton St. Center, 32 Clinton St, Paterson, NJ 07522, USA.
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