Customer Service is pretty good here to be honest we have never had any problems. The sales associates don't run from you at this location, they actually approach you and ask "How can they be of service". The store is neat and organized...and customer service has easy returns. There's help everywhere throughout the store.
This place is horrible. I waited for more than 40 minutes for someone to cut a runner. I went to 3 different people. They called and nobody appeared. Finally, I found a girl who work in another department, she was able to help me.
Just a place to get what you needed. The key is knowing what your going for, don't expect help once you're inside the store, the staffs either unavailable or doesn't know enough to answer your question efficiently most of the time, occasionally you elk find an employee who is decent. 9 of 10 times they are pretty occupied and don't want to help you. You are an inconvenience. This goes especially for the passage NJ Store. So know before you go so you don't get the cold shoulder treatment from the incompetent employees. And beware of the immigrants flooding the parking lot looking for work. They all claim they know how to do everything but don't and will tell you they know plumbing etc... Just to get work.
Now you know when the bathroom is clean I will give the store all the stars they deserve. They have a huge Gardening section with all the materials you need.... Why go to Lowes? Also, they have 3% sales tax.... Now that's worth coming here.... Right?
Great place to shop for home stuff. Customer service it’s fantastic. I got a huge Santa Claus for a great deal. Tasha the lady that help me get it was great. Home Depot should get more personnel like her. I will como to this Home Depot to shop on each holiday season.
Normally have what I need. When I can find an employee, they're knowledgeable & helpful. They offer a 10% discount to Veterans and are in a NJ Urban Enterprise Zone, so sales tax is only 3.4375%!
The Home Depot is a US Hardware Store based in Paterson, New Jersey. The Home Depot is located at 75 McLean Blvd, Paterson, NJ 07514, USA.
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